Contact Information
2460 Tower Drive
Office: 239.430.9321
Naples, Florida 34104
Fax: 239.430.9320

COVID-19 UPDATE  

Hours: 10:30 a.m. to 7:00 p.m., seven days a week. Please arrange overtime requests during normal business hours. For the latest updates, visit www.cbp.gov. For administrative matters (non-aircraft arrival/departure related), please call during our normal hours for an appointment. For after-hours appointments, please call 1.800.973.2867.

CDC Order
Effective January 26, 2021 the CDC has issued an order requiring a negative pre-departure COVID-19 test for all passengers arriving to the United States (including those arriving at the Naples Airport Customs User Fee Facility) from any international destination including commercial, private or charter.

The order applies to passengers and airlines flying to the US and places specific requirements on each—this order is based upon health-related authorities and applies to US persons and foreign nationals alike.

The order requires all passengers two years old and older to obtain a viral test (PCR or Antigen) within 72 hours of departure and complete an attestation to the CDC, subject to perjury, that the passenger received the required negative COVID-19 test result.  Parents or guardians may attest on behalf of children ages 2- 17.  Passengers are also required to obtain electronic or written proof of a negative lab result prior to boarding.

Read the CDC Order.

Overflight Exemption

For all U.S. Customs Border Overflight Exemption requests, contact gasupport@cbp.dhs.gov. Overflight Exemptions can take up to 30 days to complete. Note: this is an email address, not a website. One of the CBP General Aviation Program Mangers will respond to your request.

Overflights are no longer issued at the local ports; they are only issued through the email address listed above. If additional assistance is required, please contact your local port for assistance.

Aircraft Arrival (Landing Rights) Requirements

• A two (2) hour minimum notification of intent to arrive, and telephonic verbal confirmation of the arrival time is required. Note: Landing rights requests for outside of normal operational hours, or aircraft arriving between 1030-1230L the following day, should be coordinated during normal operating hours.
• E-APIS (part 91) or APIS (part 135) submission – to include current and valid phone, fax and e-mail information. In addition, private (part 91) arrivals need to have their E-APIS confirmation number available when requesting landing rights.
• For charter flights (part 135), a faxed copy of the CBP form 7507 General Declaration with the aircraft’s tail number, ETA, CBP bond number, and contact phone/fax numbers. [19 CFR 122.31]
• If arriving from the 33^rdparallel or south, a current and valid border overflight exemption is required, and will be confirmed as part of the landing rights request. Please have your border overflight exemption available for the CBP Officer upon arrival either by paper or electronic copy.
• For the safety of CBP and airport personnel, all engines and auxiliary power units are requested to be shut down once the aircraft is “blocked” unless prior arrangements have been made.
• All passengers and crew members, their travel documents and baggage, and the conveyance itself shall be made available for exam by CBP in accordance with 8 CFR, 14 CFR and 19 CFR.
• Requests for medical accommodations, domesticated animal arrivals, or any other issues, should be coordinated and approved prior to take off from the last foreign place of departure.
• The CBP processing and ramp areas are designated security zones. Unless prior arrangements have been made, the use of audio, video, photographic, cellular or tablet devices is prohibited until all passengers and crew in the party have been cleared by CBP; in accordance with 14 CFR, 19 CFR and 41 CFR.
• If you need an I-94 Admission Number, go to www.cbp.gov/I94.

Aircraft Departure Requests

• A minimum of one hour prior to departure, the filing of E-APIS (part 91) or APIS (part 135).
• For part 135 aircraft, an approved CBP form 7507 (including the above mentioned inbound required information), with a departure stamp and/or a log number issued by CBP. Note: Part 135 requests for departures outside of normal operational hours, or aircraft departing 1030L – 1230L the following day, should be coordinated during normal operating hours.

If anyone has any questions regarding landing rights requirements, outbound requirements, or overflight exemptions, they may contact CBP Naples during normal business hours.

• Non-US citizens needing electronic I-94 or ESTA information may obtain that information at cbp.gov/travel.
• Non-US citizens needing to adjust their immigration status may contact US Citizenship and Immigration Services at uscis.gov.

This information was updated March 2022.