Ramp Assistant II – Part Time

Come SOAR at the Naples Airport and work with a team dedicated to providing service excellence every day.


Naples Airport Authority serves the community with a purpose of connecting you to Naples through an exceptional airport experience.


Ensures exceptional customer service by enhancing customer relationships at the point of arrival and departure at the FBO in a safe and efficient manner. This position will perform advanced customer service tasks and basic line service tasks for corporate and private aircraft customers, as well as coordinating other staff to ensure that necessary basic services are rendered in a timely manner.

Some of the position duties include:

  • Ensures personalized “red carpet service” is provided to all arriving and departing flight crews and passengers in a safe and efficient manner.
  • Utilizes situational awareness to ensure vehicles, people, equipment and aircraft are free from hazards at all times.
  • Provides rides to customers using golf carts and/or passenger vans on the FBO ramp.
  • Repositions privately owned vehicles and rental vehicles to and from long term parking areas.
  • Provides front line support for FBO staff to include assisting customers at their aircraft with luggage, catering, coffee, ice and newspapers.
  • Performs a variety of aircraft services to include marshalling, GPU connect and disconnect from aircraft and wing-walking.


  • High school diploma or general education degree (GED)
  • Six months to one year of related experience and/or training; or equivalent combination of education and experience.
  • Previous customer service experience required.
  • Must be familiar with the local area to refer/provide directions to people to specific locations.
  • Must have excellent people skills and be able to maintain a professional positive working attitude during stressful situations.
  • A current, valid Florida driver’s license with full privileges (not suspended or revoked) with a driving record that meets the Authority’s driving standards.


  • Opportunity for full time/year round
  • Work with aircraft from all over the world
  • STOP THE SPREAD $1,000 Covid-19 Vaccine Incentive
  • Unlimited $500 Employee Referral Program
  • Starting Pay at $16.97 per hour

Download Job Description

Apply Online Naples Airport Authority application must be completed. Application and job description available at the Naples Airport Authority or in the Administration Office. EOE/V/H/Male/Female/Drug-Free Workplace and provides for veterans’ preference for eligible positions. Must be able to obtain a Florida driver’s license within the first thirty days of employment.

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