Come SOAR at the Naples Airport and work with a team dedicated to providing service excellence every day.


Naples Airport Authority serves the community with a purpose of connecting you to Naples through an exceptional airport experience.


This position directs and plans the strategy for the Communications/Community Relations team, including external communications, community relations and outreach, internal and external branding, noise abatement and programs related to maintaining the Authority’s engagement and responsiveness to the community.

Some of the position duties include:

  • Responsible for the development, implementation, and monitoring of proactive and progressive noise abatement programs.
  • Maintains relationships with community stakeholders, such as homeowners’ associations, school leaders, business owners, and government officials for the benefit of NAA.
  • Develops, promotes, and delivers informative and impactful internal and external communications to educate others about NAA’s services, as well as general aviation, airport operations and noise abatement programs.
  • Develops and leads objectives to ensure the airport is an engaged community partner and that all related strategic goals are met annually.
  • Knowledge of online social media platforms and skilled in developing communication plans which rely heavily on their use.
  • Ensures integrity of the Authority’s family of brands to maintain consistency in internal and external promotional items and communications throughout the organization.


  • Must demonstrate exceptional customer service and clear communication skills, negotiating and advocating both written and oral. Must have ability to listen to citizens patiently and compassionately while maintaining appropriate boundaries.
  • Demonstrated skill in directing and managing staff efficiently and effectively.
  • Bachelor’s degree (B.A.) from a four-year college or university in aviation management, communications, public relations, business or public administration, or another appropriate field.
  • Six or more years of reflecting increasing responsibility experience related to communications and community education, or equivalent combination of related training, education, and experience.
  • A driving record that meets the Authority’s driving standards.


  • Excellent Benefits Package, including $0 cost to employee Medical and Dental plans
  • Voluntary “Stop the Spread” $1,000 Covid-19 Vaccine Incentive
  • Generous 15% Company Paid Retirement Plan
  • Vacation, Personal Leave, Sick Time, Paid Holidays
  • Annual Incentive Award and Career Development Programs
  • Tuition and Education Reimbursement

Salary: $4,577-5,385 biweekly, depending upon qualifications

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Apply Online

Naples Airport Authority application must be completed. Application and job description available at the Naples Airport Authority or in the Administration Office. EOE/V/H/Male/Female/Drug-Free Workplace and provides for veterans’ preference for eligible positions. Must be able to obtain a Florida driver’s license within the first thirty days of employment.

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